Agadir Escapade
Discover the beauty of Morocco’s coastline
Privacy Policy
Last updated: May 15, 2023
Introduction
Welcome to Agadir Escapade’s Privacy Policy. This policy describes how we collect, use, and protect your personal information when you visit our website or use our travel services. We are committed to safeguarding your privacy and ensuring transparency about our data practices.
Agadir Escapade (“we”, “us”, or “our”) operates the website agadirescapade.com (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
By using our Service, you agree to the collection and use of information in accordance with this policy. If you have any questions about this Privacy Policy, please contact us.
Information We Collect
We collect several types of information for various purposes to provide and improve our Service to you:
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include:
- Full name and title
- Email address
- Phone number
- Address, city, postal code, country
- Passport information (for bookings requiring international travel)
- Payment information (credit card details, billing address)
- Travel preferences and special requirements
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include:
- Your computer’s Internet Protocol address (IP address)
- Browser type and version
- Pages of our Service that you visit
- Time and date of your visit, time spent on those pages
- Unique device identifiers and other diagnostic data
Note: We only collect passport information when necessary for travel bookings that require such documentation. This sensitive information is encrypted and stored securely, and we minimize retention of such data.
How We Use Your Information
Agadir Escapade uses the collected data for various purposes:
| Purpose | Data Type Used |
|---|---|
| To provide and maintain our Service | Personal Data, Usage Data |
| To process your travel bookings and transactions | Personal Data, Payment Information |
| To notify you about changes to our Service | Personal Data (email) |
| To allow you to participate in interactive features | Personal Data, Usage Data |
| To provide customer support | Personal Data |
| To gather analysis or valuable information to improve our Service | Usage Data |
| To monitor the usage of our Service | Usage Data |
| To detect, prevent and address technical issues | Usage Data, Technical Data |
| To send you marketing communications (with your consent) | Personal Data (email, name) |
Data Sharing and Disclosure
We may share your personal information in the following situations:
With Service Providers
We may share your personal information with third-party service providers to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Business Transfers
If Agadir Escapade is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
With Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
With Travel Partners
To fulfill your travel bookings, we may share necessary information with hotels, airlines, car rental agencies, tour operators, and other travel service providers. We only share the minimum information required for them to provide the services you’ve booked.
International Transfers: Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ. When we transfer your data internationally, we ensure appropriate safeguards are in place.
Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Our security measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls to limit who can access your personal information
- Secure payment processing with PCI DSS compliant partners
- Employee training on data protection and privacy
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of any information you believe is inaccurate or incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided at the end of this policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.
We will also notify you via email and/or a prominent notice on our Service, prior to the change becoming effective, if the changes are significant. We encourage you to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Agadir Escapade
Address: Boulevard Mohamed VI, Agadir 80000, Morocco
Phone: +212 5 28 84 00 00
Email: privacy@agadirescapade.com
Website: www.agadirescapade.com
Our Data Protection Officer can be contacted directly at: dpo@agadirescapade.com